# Juniors

> Juniors is an AI-first, multi-product platform built as a multi-tenant modular monolith. It bundles three products under one workspace — Concierge (AI customer support), Data Sensei (natural-language analytics), and Search Sensei (SEO & GEO audits) — all running on infrastructure the customer owns.

The defining promise of Juniors is **bring your own infrastructure**: for each product, the customer connects their own PostgreSQL database, Redis instance, S3 bucket, and LLM provider (Anthropic Claude or OpenAI). Conversations, queries, embeddings, audit reports, and exports all live in the customer's infrastructure. Juniors only stores org/member metadata and encrypted credentials needed to connect to those services. There is no LLM markup — customers pay their own AI provider directly.

The marketing site lives at https://www.juniors.ai. The product workspace lives at https://app.juniors.ai. Juniors AI is a product of Herpenza Technologies Pvt Ltd, co-founded by Komal Chandra (Co-founder, Engineering) and Rahul Khanna (Co-founder, Product). Komal and Rahul also co-founded Hola AI Voicemail.

## Products

- [Concierge](https://www.juniors.ai/concierge): AI-first customer support across WhatsApp, email, and social. RAG-powered resolution against the customer's knowledge base, confidence-based human escalation, real-time agent console (Socket.io), configurable SLAs, Slack alerts, role-based access (TOOL_ADMIN, ADMIN, SUPERVISOR, HUMAN_AGENT), and analytics dashboards (My / Team / Org / AI).
- [Data Sensei](https://www.juniors.ai/data-sensei): Natural-language analytics over Metabase, PostgreSQL, Mixpanel, and Google Analytics. Build governed pipelines, ask questions in plain English from the dashboard or Slack, and get answers grounded in the customer's warehouse. Per-pipeline LLM config (Anthropic or OpenAI).
- [Search Sensei](https://www.juniors.ai/search-sensei): End-to-end SEO and Generative Engine Optimization (GEO) workbench with 20 skills grouped into 5 phases — **Research** (keyword research, competitor analysis, SERP analysis, content-gap analysis), **Build** (SEO content writer, GEO content optimizer, meta-tags optimizer, schema markup generator), **Optimize** (page audit using CORE-EEAT 80-item + CITE 40-item, technical SEO, internal linking, content refresher), **Monitor** (rank tracker, backlink analyzer, performance reporter, alert manager), and **Quality** (content quality auditor, domain authority auditor, entity optimizer, content brief). Every skill produces a grounded markdown deliverable using the customer's configured LLM (Anthropic or OpenAI). All runs are persisted to a unified History view filterable by category, with shareable URLs and full re-run support. Includes optimization for citations in ChatGPT, Perplexity, Google AI Overviews, Gemini, and Claude.

## Platform facts

- Architecture: multi-tenant modular monolith. Node.js + Express API, Next.js 16 dashboard, PostgreSQL 16 + pgvector, Redis (BullMQ), Socket.io.
- Auth: passwordless email OTP via SendGrid, JWT access tokens (15-minute TTL), HTTP-only refresh-token cookies (7-day TTL).
- LLM providers: Anthropic Claude and OpenAI, configurable per product and per workspace, with primary + backup chains.
- Security: AES-256-GCM encryption at rest for all client infrastructure credentials. Helmet HTTP security headers, CORS allowlist, Zod input validation on every API payload.
- Product isolation: each product has its own client database, Redis, and S3 configuration scoped by a `product` column on `ClientService`.
- Pricing model: flat platform fee. Juniors does not bill or mark up LLM tokens, database storage, or S3 storage — those bills go directly to the customer's providers.

## Pages

- [Home](https://www.juniors.ai/): Platform overview, the three products, the bring-your-own-infrastructure model, comparison to legacy platforms, FAQ.
- [Concierge](https://www.juniors.ai/concierge): Product page for AI customer support.
- [Data Sensei](https://www.juniors.ai/data-sensei): Product page for natural-language analytics.
- [Search Sensei](https://www.juniors.ai/search-sensei): Product page for SEO + GEO audits.
- [Early Access](https://www.juniors.ai/early-access): Request access form.
- [Privacy Policy](https://www.juniors.ai/privacy): Data handling under bring-your-own-infrastructure.
- [Terms of Use](https://www.juniors.ai/terms): Terms for Juniors AI.
- [Sign in](https://app.juniors.ai): Product workspace login.

## Founders

- **Komal Chandra** — Co-founder, Engineering. Designs the multi-tenant, bring-your-own-infrastructure architecture behind Juniors and the AI systems that power resolution, NL analytics, and SEO/GEO audits. [LinkedIn](https://www.linkedin.com/in/komalchandra/).
- **Rahul Khanna** — Co-founder, Product. Leads product strategy across Concierge, Data Sensei, and Search Sensei. [LinkedIn](https://www.linkedin.com/in/rahulkhanna02/).

Both founders also co-founded Hola AI Voicemail (https://holavoicemail.com).

## Optional

- [Sitemap](https://www.juniors.ai/sitemap-index.xml)
- [X / Twitter](https://x.com/Juniors_ai)
- [LinkedIn](https://www.linkedin.com/company/juniors-ai/)
- [GitHub](https://github.com/juniors-ai)